Facilities Associate
The Facilities Associate will be responsible for providing support to the Facilities team, reporting to the Acting UK Facilities Manager to ensure service of provision is provided in an effective and efficient manner on day-to-day operations of the assigned buildings.
The role will be predominantly based in our London office which consists of 23,191 sq. Ft. covering 1 floor. From time to time or as directed you will be required to travel to other offices under this remit.
The role will be predominantly based in our London office which consists of 23,191 sq. Ft. covering 1 floor. From time to time or as directed you will be required to travel to other offices under this remit.
Responsibilities
- Daily tour of the building including checklist and overall condition of premises, equipment to mitigate any risks to business in terms of soft and hard services. Ensuring standing operating procedures and KPI’s are adhered to.
- Replenishment of stock by monitoring, ordering and upkeep of kitchen, fruit, stationery, mail room, printer and first aid supplies.
- Provide administrative support for Facilities and regional offices as directed.
- Book couriers, frank outgoing mail, book couriers.
- Assist with onboarding and exiting process for joiners and leavers.
- Cover Reception as and when required (particularly shortfalls) to include booking of meeting rooms, providing refreshments, answering the telephone, coordinating access passes and any ad-hoc reception duties to ensure consistency of service functions.
- Provide support for new projects, i.e., moves and changes as directed and any other light facilities functions.
- Utilise ZOHO for work requests, assign, coordination of contractors, escorting on premises, assist with permits to work, ppm schedules and action accordingly within KPI’s set.
- Security- assist with the preparation and deletion of access cards, ensuring we have ample cards, lanyards, card holders to cope with demand.
- Health and safety: undertake daily checks of the floors and building to ensure walkways and fire escape routes are free from hazards and risks.
- Assist with DSE assessments, order equipment aids as directed. For example: wrist rests, keyboard rests, footstools. Data collection and record keeping
- Ensure firefighting equipment is intact (check tags, pressure gauges)
- Assist with monitoring and monthly checks of equipment and lights, and as directed regarding periodical checks for pre-preventative maintenance.
- Liaise with Building Management and Security as and when required, particularly around anticipated visitors, access to the building, deliveries.
Requirements
- Experience within a facilities office environment
- Use of Outlook, Work, Excel, and PowerPoint
- Security card access systems an advantage
- Health and Safety awareness
- Clean driving license
Benefits
We believe in taking care of our team and helping our employees thrive both professionally and personally.Our benefits include:
- Private Medical and Dental cover – Comprehensive Private Medical and Dental Insurance schemes with Bupa
- Health and Wellness –including access to our Employee Assistance Programme, Headspace subscription, Mental Health First aiders at each site, up to five funded counselling sessions per year, annual health check-up and eye test voucher
- Wellbeing Allowance – Can be used towards either physical or mental health wellbeing activities
- 25 days’ holiday per year – plus bank holidays and office closure on Christmas Eve. Holiday entitlement increases with length of service
- Bonus scheme – dependent on achieving individual, department and company goals
- Pension – a non-contributory defined contribution pension scheme
- Life Assurance – provides a lump sum 10 x your salary
- Permanent Health Insurance Scheme – scheme pays benefits during a prolonged period of illness or disability lasting more than 26 weeks
- Parental Leave – Enhanced Maternity, Paternity and Shared Parental Leave policy
- Training and development – Company funding for professional qualifications that would be beneficial for your role
- Volunteering and charity – triple matching donations made independently or via our Give As You Earn scheme, Give A and two paid volunteering days per year to help give back to our local communities
- Cycle To Work Scheme – a tax efficient way to purchase a bicycle
- Interest Free Travel Loan – to assist with commuting costs
- Travel Insurance – business and personal travel
- Sports and Social – active sports and social committee that organizes subsidised events
RiverStone International is an established global non-life run-off insurance business specialist with more than 25 years of experience. Operating in the UK company and Lloyd’s of London markets, Bermuda, U.S., and Europe, RiverStone International has transacted a wide variety of deals – from insurance and reinsurance portfolio transfers to company purchases, acquiring over US $17.3 billion of gross liabilities since 2010 and with around US $6.9 billion of liabilities currently under management.