We strive to be market leaders in our approach to claims, especially in speed of response, efficiency of service and settlement.
Each claim we receive is an opportunity for us to support clients and brokers using expertise in third party defence, balance sheet protection, loss minimisation, restoration and business continuity. We aim to ensure fair, equitable and speedy resolution of covered claims.
If you have a claims matter relating to a policy issued by RIL under its former name Brit Insurance Limited, please use the links below in order to direct your enquiry appropriately. If your question is not in relation to a policy issued by RIL under its former name Brit Insurance Limited, please use the links under the "RiverStone Insurance (UK) Limited ("RIUK") Claims" link either on the left hand side or at the bottom of the page.
Please note that we do not represent and are not responsible for claims relating to policies issued by Brit Syndicates (Syndicate 2987). Enquiries in respect of Brit Syndicates should be made directly to Brit Syndicates and/or Lloyd’s of London.
Need to contact us to make a claim?
Are you a broker or intermediary representing a RIL policyholder?
Please go to our enquiry mailbox